*crossposted from Seven Deadly Divas* The phone rings. I answer it (within the first two rings, of course). “Hello, this is <Bookstore Name> in <Location>, Anna speaking, how may I help you?” ***** “Hi, do you sell books?” No, the
*crossposted from Seven Deadly Divas* The phone rings. I answer it (within the first two rings, of course). “Hello, this is <Bookstore Name> in <Location>, Anna speaking, how may I help you?” ***** “Hi, do you sell books?” No, the